Support
We're here to help.
A question about a domain name, hosting or certificate? Pick the channel that suits you best below.
E-mail support
Send your question to our support team. We'll pick it up and help you as soon as possible.
Send an e-mailSupport ticket
Log in to your control panel and open a ticket. You can follow up on its status any time.
Open a ticketContact form
Not a customer yet, or prefer a quick message? Use our contact form, we'll reply by e-mail.
Go to the contact formDo it yourself · 24/7
Handle many things yourself: DNS settings, URL forwards, WHOIS data and domain management in the control panel.
Go to the control panelFind answers yourself, fast
The most viewed topics, often you're done in a few clicks.
Transfer your domain to ID-Euro (step by step) Moving an existing domain? Here is how a transfer goes smoothly, with no downtime.
DNS records explained: A, AAAA, CNAME, MX and TXT What do the main DNS records do, and when do you use which? Clearly explained.
Put your website online: from domain to hosting From an empty domain name to a live website, in a few steps.
Set up e-mail on your domain (mailboxes and MX) Create mailboxes and make sure e-mail for your domain arrives correctly.
Install an SSL certificate (step by step) How to activate and install your certificate, with help if you get stuck.
Paying and renewing: how it works How orders, payments and renewals work at ID-Euro.
Didn't find what you were looking for?
Our Belgian team helps you quickly and personally.
Contact us